On-site IT support
Callouts to homes and small businesses across the area, for the problems that cannot be carried in.
What this covers
- Desktop machines that are awkward to move
- Anything involving the network itself
- New machine setup and transferring your old files
- Backups configured and then actually tested
- Ad-hoc support for businesses with no IT person
- Training so the same problem doesn't recur
What it costs
Diagnosis is quoted before any work starts. We do not begin a repair, or charge for one, until you have agreed to a figure. If the machine is not worth repairing we will tell you that rather than take the work.